Fixed monthly cost
No surprise invoices. Know exactly what your IT support costs each month, budget with confidence.
Service 01 · IT Support
IT support that keeps your office running.
On-demand and retainer-based support for Hong Kong offices — remote troubleshooting, on-site visits, vendor coordination, and user support.
What's Included
Three ways to get help.
Choose the level of support your Hong Kong office needs. Every tier includes a named senior consultant.
- Remote troubleshooting and diagnosis
- On-site visits across Hong Kong Island & Kowloon
- Vendor management and coordination
- User support and training
- 4-hour emergency response on retainer
- Monthly status reports in head-office language
Retainerfrom HK$6,500/mo
Scheduled support days + 4-hour emergency
Why Retainer?
Predictable cost. Guaranteed response.
Priority response
4-hour on-site response for retainer clients. Non-retainer clients receive next-business-day turnaround.
Named consultant
Same senior voice every time. You're not handed to a random technician or ticket queue.
Head-office reporting
Monthly status packs in English-ready format, designed to forward directly to overseas management.
Next Step
Tell us what you need.
A free 30-minute consultation — no sales script, no obligation.